FAQ

Ordering and Payment

How do I place an order?

To place an order, simply browse our collection, add the items you wish to purchase to your cart, and follow the checkout process.

What payment methods do you accept?

We accept all major debit & credit cards, including UPI, Net Banking, mobile wallet.

Shipping and Delivery

What is your shipping policy?

We offer free standard shipping on all orders.

How long does shipping take?

Once your order is placed it usually takes 12-15 business days to deliver your product.

Refunds, Returns & Exchanges

As each outfit is made-to-order, we do not accept refunds, returns, or exchanges. This policy ensures that every piece is carefully crafted to your specifications. We recommend reviewing the product details and sizing carefully before placing your order to ensure you are completely satisfied with your selection.

Cancellation Policy

As our products are made-to-order, we do not accept cancellations once an order has been placed. Our design and manufacturing process begins as soon as your order is confirmed, and we are unable to alter or cancel any orders once they are in production. Please ensure that you are completely satisfied with your order before finalizing the purchase.

Sizing and Fit

How do I know what size to order?

Please refer to our size chart, which can be found on each product page.

Fit Concerns

If you have any questions regarding sizing or fit before placing your order, we encourage you to reach out to us for guidance. Feel free to contact us at prisimcloset@gmail.com Our team will be happy to help you find the perfect fit.

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